The Apps Device Help offers a comprehensive range of services to assist you throughout the product life cycle. This includes helping you learn how to use your phone, diagnose issues, and even offer repair services. Some of the key features include:
Learn: A guide on how to use your phone and troubleshoot issues.
Moto Care: You can check the device's warranty status, buy extended warranty and accident protection, but this feature is only available in the US.
Device diagnosis: Provides checks on your phone's hardware components, such as the battery, touch screen, speakers, cameras, Wi-Fi, and sensors.
Contact us: Multiple options are available to contact support, including chat and email (depending on the phone model), Twitter, Messenger (available in India and the US only), and user forums (available in English, Spanish, and Portuguese).
Service center: You can search for service centers near your location, but this feature is only available in India.
Name: Device Help | Developer: Motorola Mobility LLC. | Version: 11.6.0 |
Update: Mar 3, 2023 | Installs: 500000000 | Size: 38 MB |
Q: What is Device Help?
A: Device Help is an app that provides you with a whole product life cycle service experience and helps you fix issues with your phone.
Q: What features are included in Device Help?
A: Device Help includes Learn, Moto Care, Device diagnosis, Repair service, Contact us, and Service center.
Q: What does Learn feature do?
A: The Learn feature helps you to learn how to use your phone and fix issues.
Q: What is Moto Care?
A: The Moto Care feature allows you to check your device warranty status, buy extended warranty and accident protection (US only).
Q: What does the Device diagnosis feature do?
A: The Device diagnosis feature checks the operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors.
Q: What are the options for contacting Support in the Contact us feature?
A: The Contact us feature has options for contacting Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only), and to access user forums (English, Spanish, and Portuguese).
Q: What does the Service center feature do?
A: The Service center feature allows you to search for the service center near you (India only).
Device Help is an essential app that helps you to manage your phone and offers you a complete product life cycle service experience. It includes several features that help you to use your phone efficiently and solve any problems. Here are some tips and tricks to get the most out of Device Help.
1. Learn: Use the Learn feature to read articles and watch videos on how to use your phone and fix common issues. It can be helpful to learn tips and tricks to use your phone efficiently.
2. Moto Care: Always check your device warranty status on Moto Care. You can also buy extended warranty and accident protection in the US. This feature is essential to ensure the longevity of your phone and protect it from any accidental damage.
3. Device diagnosis: Check the operation of your phone's hardware components, including the battery, touch screen, speakers, cameras, Wi-Fi, and sensors. This feature can help you to identify the issues with your phone and take it for repair service if required.
4. Contact us: The app provides several options to contact Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only). You can also access user forums available in English, Spanish, and Portuguese. Contacting support is crucial if you have any issues with your phone.
5. Service center: If you live in India, use the service center feature to search for the service center near you. It can help you to take your phone for repair if required.
To install "Device Help" APK on your computer, you will need to use an Android emulator such as Bluestacks or NoxPlayer. Follow these steps:
1. Download and install the Android emulator on your computer from the official website.
2. Launch the emulator and sign in with your Google account.
3. Download the "Device Help" APK file from a trusted website or app store on your computer.
4. Open the emulator and click on the "Install APK" button.
5. Navigate to the location where you saved the "Device Help" APK file and select it.
6. Wait for the installation process to complete.
7. Once the installation is complete, you can access "Device Help" from within the emulator.
Enjoy using "Device Help" on your computer!