WhatsApp Business, a product from Meta, allows businesses to establish a presence on the popular messaging platform and interact more effectively with their customers. With WhatsApp Business, businesses can create a professional profile containing valuable information such as website URLs, physical addresses, and contact details. Additionally, the tool offers features such as Away and Greeting messages to enable better customer engagement. Recognizing that some businesses have separate business and personal phone numbers, WhatsApp Business can be installed on the same device as WhatsApp Messenger and configured with a different phone number. This feature allows businesses to use both Messenger and Business apps on a single device. Users can also use a fixed or landline phone number to register with WhatsApp Business, offering their customers increased flexibility with communication. Other key features include the ability to send multimedia, conduct group chats, and make free calls and messaging internationally. WhatsApp Business supports a web interface, allowing businesses to respond more effectively to customers from their computer's browser. Users should note that they can no longer restore backup chats from WhatsApp Messenger once they have migrated to WhatsApp Business.
Name: WhatsApp Business | Developer: WhatsApp LLC | Version: 2.23.8.76 |
Update: Apr 24, 2023 | Installs: 500000000 | Size: 52 MB |
What is WhatsApp Business?
WhatsApp Business is an app that enables businesses to have a presence on WhatsApp and communicate more effectively with customers.
Can I have WhatsApp Business and WhatsApp Messenger on the same phone?
Yes, if you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.
What additional features does WhatsApp Business have?
WhatsApp Business includes features such as business profile, business messaging tools, landline/fixed number support, and the ability to run both WhatsApp Messenger and WhatsApp Business on the same phone.
Can I use WhatsApp Business with a landline or fixed phone number?
Yes, you can use WhatsApp Business with a landline or fixed phone number. During verification, select the “Call me” option to receive the code over a phone call.
Can I use WhatsApp Business on my computer?
Yes, you can use WhatsApp Web to respond to customers more efficiently right from your computer's browser.
What features does WhatsApp Business share with WhatsApp Messenger?
WhatsApp Business includes all the features of WhatsApp Messenger, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and more.
Are there any additional charges for using WhatsApp Business?
Data charges may apply. Contact your provider for details.
Can I switch between WhatsApp Messenger and WhatsApp Business?
Once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
How can I contact WhatsApp Business support?
Email smb@support.whatsapp.com or follow us on Twitter at http://twitter.com/WhatsApp @WhatsApp.
WhatsApp Business:
WhatsApp Business is an app designed for small businesses. Here are some tips and tricks to help you use it more effectively:
1. Create a Business Profile:
Create a profile for your business to help your customers find valuable information like your website, location, or contact information.
2. Use Business Messaging Tools:
Use Away messages to indicate when you're away or Greeting messages to send your customers an introductory message when they first message you.
3. Landline/Fixed Number Support:
You can use WhatsApp Business with a landline phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
4. Run Both WhatsApp Messenger and WhatsApp Business:
You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
5. WhatsApp Web:
You can more efficiently respond to your customers right from your computer's browser using WhatsApp Web.
6. Backup Limitations:
Once you restore chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.
7. Contact WhatsApp Business Support:
If you have any feedback, questions, or concerns, please email us at smb@support.whatsapp.com or follow us on Twitter @WhatsApp.
*Data charges may apply. Contact your provider for details.
To install WhatsApp Business APK on your computer, you need to follow a few simple steps:
That's it! Now you can use WhatsApp Business on your computer to connect with your customers and grow your business.