Receive remote technical support for your mobile devices from a Windows or Mac computer with the Apps TeamViewer QuickSupport. Technicians can chat with you, transfer files, view device information, stop processes, and push/pull Wi-Fi settings, among other features. Some devices, including Samsung, Sony, Asus, Lenovo, and LG, can even be remotely controlled to troubleshoot issues. The app also lets you view system diagnostic information, real-time screenshots, and securely store confidential information in the device clipboard with 256 Bit AES Session Encoding. To use the app, download and launch it, and have your trusted technician install the TeamViewer full version on their computer. Pass on your ID to them to begin receiving support. Note that Sony device users will need to grant Device Administrator permission.
Name: TeamViewer QuickSupport | Developer: TeamViewer | Version: 15.40.60 |
Update: Mar 24, 2023 | Installs: 50000000 | Size: 43 MB |
What is TeamViewer QuickSupport?
TeamViewer QuickSupport is a mobile app that allows you to receive technical remote support for your mobile devices from any Windows or Mac computer.
What features does TeamViewer QuickSupport have?
TeamViewer QuickSupport allows technicians to chat with you, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, view system diagnostic information, take real-time screenshots of your device, store confidential information into the device clipboard and securely connect with 256 Bit AES Session Encoding.
Which mobile devices are compatible with TeamViewer QuickSupport?
TeamViewer QuickSupport is compatible with Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more.
How does TeamViewer QuickSupport work?
You need to download and launch the app, and then the support technician needs to install and start the TeamViewer full version on his/her computer. You will then pass your ID to your technician, who is using the TeamViewer full version.
Do Sony devices require any special permissions to use TeamViewer QuickSupport?
Yes, Sony devices require the Device Administrator permission.
TeamViewer QuickSupport allows you to receive technical remote support for your mobile devices. Here are some tips and tricks to get the most out of this app:
1. Download and launch the app. Make sure your device is connected to a stable Wi-Fi or cellular network.
2. Make sure the support technician has the TeamViewer full version installed and running on their computer. They will need to enter your device ID to establish a remote connection.
3. Use the chat feature to communicate with the technician. This is a great way to ask questions and get real-time support.
4. Take advantage of the remote control feature, which allows the technician to access your device as if it were in their own hands. This is a convenient way for them to troubleshoot issues and make adjustments.
5. If needed, transfer files back and forth between your device and the technician's computer. This is helpful for sharing diagnostic information or installing software updates.
6. Use the app list and process list features to uninstall apps and stop processes, respectively. This can help speed up your device and optimize its performance.
7. If necessary, push and pull Wi-Fi settings to ensure your device has the most up-to-date and secure connection.
8. Take advantage of the real-time screenshot feature, which allows the technician to see what's happening on your device in real-time. This can be useful for troubleshooting specific issues.
9. Store confidential information into the device clipboard so the technician can access it if needed. This is a secure way to share sensitive information.
10. Rest assured that your connection is secured with 256 Bit AES Session Encoding, so your data is safe and secure.
By following these tips and tricks, you can get the most out of TeamViewer QuickSupport and troubleshoot any issues you may be experiencing with your mobile device.
To install "TeamViewer QuickSupport" APK on your computer, you need an Android emulator such as Bluestacks or Nox App Player. Follow these steps below:
1. Download and install the Android emulator on your computer.
2. Download the "TeamViewer QuickSupport" APK file from a trusted source.
3. Launch the Android emulator and go to the settings.
4. In the settings, find the "Install APK" option.
5. Browse and select the downloaded "TeamViewer QuickSupport" APK file.
6. Click on "Install" to install the app on the emulator.
7. Once the installation is complete, you can access "TeamViewer QuickSupport" on your computer via the Android emulator.